Windscreen Chip Repair NOT Replacement
Posted by Glass Doctors
Welcome to the worlds most informative windscreen repair site.
Do you want your windscreen repaired or ruined?
“50% of windscreen chip repairs carried out in the UK are so bad that they serve no purpose whatsoever”*
Remember: If you are insured, you can use who you want to repair your windscreen chip, it’s the law!**
It’s better to pay for your own chip repair and reclaim it from your insurer than end up with something like this “free repair”! ***
If you’re shopping for a windscreen chip repair ask:
1) If they plan to bring a new windscreen “just in case”, if the answer is yes, think again…
2) How long the technician was trained on windscreen chip repair for (not fitting whole screens). Most large windscreen companies think you can train a technician in an afternoon! Then they let them loose on your car! Our technicians are trained for at least a month on the job which means you can be assured of a top quality repair every time.
3) How many screens they crack whilst they are “attempting” to repair them. Some screen replacement companies crack 50% of the chips they try and repair! Our crack rate is approx 1/750 ( 2 screens a year.) If we cant do a decent repair we do not earn any money, we do not use the concept of repair to gain lucrative replacement business.
When you phone your insurance company and press “option #2 for glass claims” you can then get put straight through to a replacement company who answer in your insurance companies name. You will think you are still speaking to your insurer…They may then say “you must use the nominated supplier” ( which just happens to be them! ) this is just not true. They may then go on to explain a lot of seemingly plausible reasons as to why a repair may not work for you on this occasion or how it can take a week for them to get out to you. Don’t believe it…get a second opinion…from us…
Glass Doctors are world leaders in REPAIR not REPLACEMENT of windscreen chips and cracks, We’ve been repairing for 21 yrs (we even originated “the £1 coin rule” that everyone now uses to assess the size of repairable damage)
Do you have a chip smaller than a £1 coin?
Glass Doctors are operatives of a patented process, every other windscreen repair system in the world is a copy of this system. Talk to a real experienced repairer, not a school leaver in a call centre.

- *2006 survey results: repairs surveyed were either: not filled sufficiently to prevent further cracking or be optically transparent : still contained water: had the plastic safety layer drilled into: had the pit finish resin starting to go yellow or fall out after a few weeks.
- ** www.ec.europa.eu/comm/competition/consumers/legislation_agreements_en.html
- *** Range rover heated screen done on 5th February 2008 by a leading replacement company