Windscreen Chip Repairs NOT Windshield Replacement
Posted by Glass Doctors
Glass Doctors are UK market leaders in quality REPAIR of windscreen chips and small cracks. We even originated the “£1 coin rule” that everyone now uses to assess the size of repairable damage. Glass Doctors operate a patented process and every other windscreen repair system in the world is a copy of this system.
Do you have a chip smaller than a £1 coin?
We offer the highest quality windscreen chip repair so you get a proper windscreen chip repair, not an excuse followed by a new screen! Please use our site to help you avoid getting a fake repair…
YOU DON’T HAVE TO USE YOUR INSURERS NOMINATED REPAIRER. Just ask them, it’s the law!**
It’s safer to pay yourself and reclaim from your insurer than end up with a fake repair like this “free insurance repair” above ! ( Range Rover heated screen done on 5th February 2008 by a leading replacement company)
Why wait 2 weeks for a windscreen replacement company to turn up and risk your screen cracking in the meantime? ask for details of our 24 hour callout service call 03719 10 10 10 ( 1p / min from mobile phones ) M25 area only
If you are shopping for a windscreen chip repair, ask:
1) Does the company want you to sign to say you will not hold them liable if they “accidently break” your screen whilst trying to repair it , if they do, think again…
2) Ask how long the technician was trained on windscreen chip repair for (not fitting whole screens). Most large windscreen companies think you can train a technician in an afternoon! Then they let them loose on your car! All current Glass Doctors technicians have over 8 years experience.
3) Ask how many screens they crack whilst they are “attempting” to repair them. Some screen replacement companies crack 50% of the chips they try and repair! Our average crack rate is approx 1/750 ( 2 screens a year.) If we can’t do a decent repair we do not earn any money,
we do not advertise the concept of repair to gain lucrative replacement business. If we can’t repair it, no one can…
When you phone your insurance company and press “option #2 for glass claims” you can then get put straight through to a replacement company who answer the phone in your insurance companies name. You will think you are still speaking to your insurer…They may then say “you must use the nominated supplier” ( which just happens to be them! ) this is just not true. They may then go on to explain a lot of seemingly plausible reasons as to why a repair may not work for you on this occasion or how it can take a week or more for them to get out to you. Don’t believe it…get a second opinion…from us…
At Glass Doctors you have a direct line to the person who will actually work on your car, not a school leaver in a remote call centre. We are cheaper than brand leaders because you do not have to pay the wages for the call centre staff and we don’t waste your time asking loads of irrelevent questions.

Our top technician pictured above did not break one customers screen in 2009!
** www.ec.europa.eu/comm/competition/consumers/legislation_agreements_en.html