Windscreen Chip Repair NOT Windshield Replacement
Posted by Glass Doctors
We are UK market leaders in quality windscreen chip repair. Glass Doctors are 28% cheaper than the market leading company.
We are able to do windscreen repairs around the edge of the screen and in the drivers vision area for MOT failures. We even originated the “£1 coin rule” that the windscreen industry now uses to assess the size of repairable chips.
Do you have a chip smaller than a £1 coin?
No. 1 for quality…
We offer the highest quality windscreen chip repair, so you get a proper windscreen chip repair, not an excuse followed by a new screen! See our testimonials page.
DID YOU KNOW? YOU DON’T HAVE TO USE YOUR INSURERS NOMINATED REPAIRER. Just ask them, it’s the law!**
It’s safer to pay yourself and reclaim from your insurer than end up with a “free insurance repair” like this
No.1 for competence… If you are shopping for a windscreen chip repair, ask:
1) Does the company want you to sign to say you will not hold them liable if they “accidently break” your screen whilst trying to repair it? if they do, think again…
2) Ask how long the technician was trained on windscreen chip repair for (not fitting whole screens). Most large windscreen companies think you can train a technician in an afternoon! Then they let them loose on your car! All current Glass Doctors technicians have over 8 years experience.
3) Ask how many screens they crack whilst they are “attempting” to repair them. Some screen replacement companies crack 50% of the chips they try and repair! Our average crack rate is approx 1/750 ( 2 screens a year.) If we can’t do a decent repair we do not earn any money.
4) Ask if the technician will test your wipers to try and sell you new ones.
We do not advertise the concept of repair to gain lucrative replacement business. If we can’t repair it, no one can…and even if they’ve tried we may be able to rescue your screen.
No.1 for choice…
When you phone your insurance company and press “option #2 for glass claims” you can then get put straight through to a replacement company who answer the phone in your insurance companies name. You will think you are still speaking to your insurer…They may then say “you must use the nominated supplier” ( which just happens to be them! ) this is just not true. They may then go on to explain a lot of seemingly plausible reasons as to why a repair may not work for you on this occasion or how it can take a week or more for them to get out to you. Don’t believe it…get a second opinion…from us…
No.1 for price…
At Glass Doctors you have a direct line to the person who will actually work on your car, not a school leaver in a remote call centre. Glass Doctors offer cheaper windscreen repairs than brand leaders because you do not have to pay the wages for the call centre staff ( and we don’t waste your time asking loads of irrelevent questions or try and sell you wiper blades when we get there.)
A household name is no guarantee of proper repair

Our top technician pictured above did not break one customers screen in 2009! and none in 2010 so far…
** http://en.wikipedia.org/wiki/European_Union_competition_law
One insurer got fined for misleading customers about choice of suppliers!http://www.windscreensandglass.co.nz/claim.html