Comments on: Ask an Expert http://www.glassdoctors.co.uk Windscreen Repair Not Windshield Replacement. Glass Doctors UK Fri, 16 Sep 2011 12:15:43 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: gdmanager http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-15573 gdmanager Fri, 16 Sep 2011 12:08:33 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-15573 Hi David another example of the lies told to get you to replace your screen, the damage you describe CAN be repaired so do not lose faith! The MOt aspect depend on WHERE they are on the screen Hi David
another example of the lies told to get you to replace your screen, the damage you describe CAN be repaired so do not lose faith! The MOt aspect depend on WHERE they are on the screen

]]> By: gdmanager http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-15572 gdmanager Fri, 16 Sep 2011 12:05:47 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-15572 Hi Robert this can be repaired despite what your insurer says, you were probably speaking to the windscreen company without knowing it when you called them, we would be happy to repair this for you. Hi Robert

this can be repaired despite what your insurer says, you were probably speaking to the windscreen company without knowing it when you called them, we would be happy to repair this for you.

]]> By: gdmanager http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-15571 gdmanager Fri, 16 Sep 2011 11:33:53 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-15571 Hi Lisa Thanks for an interesting question that quite common on some cars, What you are experiencing is the type of twaddle that screen companies normally say to get you to buy a new screen when you dont actually need one. What you are complaining of is called oxidation where the laminate layer of PVB is reacting with the water that usually sits under the rubber and turns it white, hence it is normally at the bottom corners where water is likely to sit. If it is just a white colour then that is only a cosmetic issue and it would be better to keep the original screen rather than risk a new one if you can bear the annoyance, however if the oxidation is combined with bubbles which extend into fingers then that is delamination which is the breaking down of the bond between the laminate layers and it is this which gives the screen its impact strength and so it must not be allowed to continue into a large patch as this is a weakening of the structure of the screen. maybe send us a pic of it so we can advise further and also tell us the car and age of the screen. Hi Lisa
Thanks for an interesting question that quite common on some cars,
What you are experiencing is the type of twaddle that screen companies normally say to get you to buy a new screen when you dont actually need one. What you are complaining of is called oxidation where the laminate layer of PVB is reacting with the water that usually sits under the rubber and turns it white, hence it is normally at the bottom corners where water is likely to sit. If it is just a white colour then that is only a cosmetic issue and it would be better to keep the original screen rather than risk a new one if you can bear the annoyance, however if the oxidation is combined with bubbles which extend into fingers then that is delamination which is the breaking down of the bond between the laminate layers and it is this which gives the screen its impact strength and so it must not be allowed to continue into a large patch as this is a weakening of the structure of the screen. maybe send us a pic of it so we can advise further and also tell us the car and age of the screen.

]]> By: Lisa Hardy http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-15559 Lisa Hardy Fri, 16 Sep 2011 07:39:26 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-15559 I have noticed that around the edge of my windscreen where its fitted to the seal it has gone white in quite a few parts - particularly in the corners - another company has looked at the windscreen and his words were "your windscreens shot you need a new one" - is thsi the case - the windscreen has been like this for over a year now and i havent had any problems with it? Thanks I have noticed that around the edge of my windscreen where its fitted to the seal it has gone white in quite a few parts – particularly in the corners – another company has looked at the windscreen and his words were “your windscreens shot you need a new one” – is thsi the case – the windscreen has been like this for over a year now and i havent had any problems with it?
Thanks

]]> By: Wilson http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-14426 Wilson Sat, 27 Aug 2011 13:23:46 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-14426 A flying stone hit the bonnet of my new car and struck the windscreen approximately 4 inches from the bottom of the centre of the screen. The crack is roughly 4mm in length. The insurer says it is too small to repair and not sufficiently damaged to be replaced? The dealer disagrees and says it will spread with future temperature changes. I would be grateful for your help. A flying stone hit the bonnet of my new car and struck the windscreen approximately 4 inches from the bottom of the centre of the screen. The crack is roughly 4mm in length. The insurer says it is too small to repair and not sufficiently damaged to be replaced? The dealer disagrees and says it will spread with future temperature changes. I would be grateful for your help.

]]> By: David Llewelyn http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-11958 David Llewelyn Sun, 17 Jul 2011 19:41:01 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-11958 I have two chips about 1 cm apart about 10 cm from the rear view mirror/rain sensor on the windscreen, and about 7.5 cm from the top edge. I have been advised that as they are within 10 cm of each other that they cannot be repaired and that I need a new windscreen. Both are less than the size of a £1.00 coin. In your opinion are they correct, and should this have been picked up on a MOT? Thanks I have two chips about 1 cm apart about 10 cm from the rear view mirror/rain sensor on the windscreen, and about 7.5 cm from the top edge. I have been advised that as they are within 10 cm of each other that they cannot be repaired and that I need a new windscreen. Both are less than the size of a £1.00 coin. In your opinion are they correct, and should this have been picked up on a MOT? Thanks

]]> By: gdmanager http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-10334 gdmanager Mon, 13 Jun 2011 20:18:38 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-10334 Hi Michael Our pricing policy means that each additional chip on the same screen is done of for only £10 and your insurance company will probably reimburse you for that in ful but make sure you are not with a cheapskate direct company that only reimburses you £40 Hi Michael
Our pricing policy means that each additional chip on the same screen is done of for only £10 and your insurance company will probably reimburse you for that in ful but make sure you are not with a cheapskate direct company that only reimburses you £40

]]> By: Michael http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-5284 Michael Sat, 15 Jan 2011 11:28:55 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-5284 My windscreen has six small defects, all within the 'repairable size' for the zone they are in. Two have small cracks around them, the others appear to be 'clean' at the moment. The insurance company sent someone around to have a look, and they said they would not repair more than two (it appears this is the insurer's policy moreso than the windscreen company's, and is down to cost). My windscreen excess is £70. Would you be able to fix this for cheaper than a replacement? My windscreen has six small defects, all within the ‘repairable size’ for the zone they are in. Two have small cracks around them, the others appear to be ‘clean’ at the moment. The insurance company sent someone around to have a look, and they said they would not repair more than two (it appears this is the insurer’s policy moreso than the windscreen company’s, and is down to cost). My windscreen excess is £70. Would you be able to fix this for cheaper than a replacement?

]]> By: gdmanager http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-459 gdmanager Tue, 09 Jun 2009 11:55:45 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-459 Duncan, it sounds repairable just, however it will depend on any contamination as you do not say how long it has been there. A good quality repair is essential in that position though and it must be "barely visible" to pass the MOT. Duncan, it sounds repairable just, however it will depend on any contamination as you do not say how long it has been there. A good quality repair is essential in that position though and it must be “barely visible” to pass the MOT.

]]> By: Duncan F http://www.glassdoctors.co.uk/ask-the-expert/comment-page-1/#comment-445 Duncan F Tue, 02 Jun 2009 20:29:15 +0000 http://www.glassdoctors.com/windscreen-repair/?page_id=180#comment-445 I have a chip caused by a stone thrown up on a motorway last Sunday. It is at the top of the sweep of the windscreen wiper in front of the driver's side. The chip has slightly chipped the windscreen and caused a cross shaped crack just marginally bigger than a pound coin. I consulted the MOT station who said it will fail the MOT. Do you think it is repairable. It doesn't obstruct the drivers view but it is 5 inches from the windscreen edge. I have a chip caused by a stone thrown up on a motorway last Sunday. It is at the top of the sweep of the windscreen wiper in front of the driver’s side. The chip has slightly chipped the windscreen and caused a cross shaped crack just marginally bigger than a pound coin. I consulted the MOT station who said it will fail the MOT. Do you think it is repairable. It doesn’t obstruct the drivers view but it is 5 inches from the windscreen edge.

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